Frequently Asked Questions

All our ingredients are carefully sourced to guarantee the highest quality. We prefer organic options and our meat is chosen from ethical producers. We build long-term relationships with our suppliers, working to deliver quality produce to help our customers get the best possible products to help them live healthier lives.

Our dedicated chefs have designed a range of delicious recipes for you. All you have to do is choose which of them you’d like to try each week  and we’ll deliver all the pre-packaged ingredients you’ll need, along with step-by-step recipe cards, direct to your door! It’s really that simple.

Our dedicated chefs have designed a range of delicious frozen meals for you. All you have to do is choose which of them you’d like to try each week and we’ll deliver direct to your door! It’s really that simple.

Yes, many of our customers prefer the mix ‘n match option. If you order a combination your order will be delivered on a Tuesday (so long as you have ordered the prior Friday before 1pm)

Yes! You can try out with no need to subscribe. We’re sure that once you’ve tried our Fresh and Frozen meals, you’ll keep coming back for more.

All of our recipes are centred around the concept of fresh and eating healthy. We create recipes that are nutritious, balanced and delicious. We also offer great vegan, vegetarian and plant-based meals, even for those of us who love our meat.

You can order both Fresh and Frozen Flava online by selecting any meal that takes your fancy. There is no minimum order. Select a meal, decide on the portion (either 2 or 4 person portion for Fresh Flava and single or double portions for Frozen Flava) and add to your cart. Once your cart is filled with all the meals you desire, head to check out. Fill in your delivering and billing details. You will then be prompted to pay online via PayFast.

 

We currently offer a two or four person option.

We currently offer one or two serving options. Our portions are generous, so you won’t go hungry.

We only provide what is needed to cook the recipes you selected, minimising food waste.

Fresh Flava: place your order before 1pm Friday to receive your meals on Tuesday.

 

You can order as many Fresh and Frozen Flava meals as you like, or as little as you like. Flava & Co. is all about freedom of choice, so we don’t lock you into subscriptions or minimum orders.

Delivery is FREE for orders over R800! Orders under R800 are charged a R95 delivery fee.

You can change your chosen recipes at any time before the weekly order cut-off time of Friday 1pm.

Fresh Flava: Order by Friday 1pm and your Fresh Flava will be delivered by Tuesday.

Frozen Flava: Frozen Flava Orders are delivered on Tuesdays and Fridays, whichever day is closest to your order. For example, if you place your order on Monday, you will receive your order the next day. If you order on Tuesday, your meals will be delivered on Friday. If you order on Saturday, your meals will be delivered on Tuesday (and so on).

Combination of Fresh and Frozen Flava: Your meals will be delivered according to the Fresh Flava schedule.

We use the South African based payment portal PayFast to process all our payments – through PayFast you’ll be able to pay easily and conveniently via card or instant EFT.

We currently deliver to Johannesburg and Pretoria. The radius of our delivery services is constantly growing. Check our website and social media pages for regular updates, or subscribe to our mailing list for all the Flava & Co. news, directly to your inbox (sign up easily in the footer section of every page on our website)

If you have a promotional code/voucher you can apply it at checkout.

Our recipes are created using ingredients that will stay fresh for you to enjoy within the week you receive them, as long as they are stored in the right way. Each recipe card will indicate how soon the meal should be prepared so as to ensure optimal freshness.

Remove the paper bag containing each meal from the Flava box and place directly in the fridge – no need to unpack. When you want to cook your meal, just remove one of the paper bags from the fridge, unpack, and you are ready to go. Alternatively, you can start cooking right away! Tip: try to use the meal with the shortest shelf life first.

Pop the meals straight into your freezer.

We use the freshest ingredients and freeze our meals immediately. They can be stored in the freezer for up to three months. Just thaw them and heat either in the oven or microwave. Remember that our foil containers are made of aluminium and can be used in the microwave.
Do not re-freeze meals once they have thawed.

Generally, we keep our repertoire constant and add new recipes every few weeks.
Sign up for our newsletter as we’ll inform you on new additions to the menu.

Please feel free to return any packaging, including gel packs, for recycling. We will happily collect from you when we make your next delivery.

Our recipes are updated every few weeks so you can view our upcoming delicious recipes.

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